Medical Care Manager Job at Physician Care Solutions, PC, Troy, MI

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  • Physician Care Solutions, PC
  • Troy, MI

Job Description

Job Description

Job Description

Physician Care Solutions is looking for a highly motivated and energetic medical assistant to join our team! This position is responsible for reaching out to qualifying patients and on-boarding them to the Chronic Care Management (CCM) program. We focus heavily on coordinating care for our patients as well as improving patient outcomes.

Responsibilities:

  • The ability to promote the CCM program to patients over the phone
  • Engage in conversations with patients
  • Documentation of conversations with patients
  • Answer patient questions regarding CCM services
  • Explaining benefits of the program to the patient
  • Conducting onboard and follow-up calls with patients
  • Follow HIPAA guidelines and regulations

Requirements:

  • Certified Medical Assistant OR qualifying medical certification
  • High School diploma or equivalent
  • Advanced computer skills
  • Telephone communications skills
  • Ability to work with multiple computer screens and programs simultaneously
  • Positive attitude and ability to work well with others in a team environment

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