Job Description

Job Title: Hotel General Manager – Seasonal Boutique Hotel

Location: Montauk, NY

Type: Full-Time, Seasonal (April–October)

JOIN THE SURF LODGE

The Surf Lodge is seeking a hands-on, dynamic Hotel General Manager to oversee all aspects of operations at our 21-key seasonal hotel in Montauk, NY. This is a rare opportunity to lead a boutique property with global recognition — where luxury hospitality meets laid-back coastal living.

You will be responsible for ensuring exceptional guest experiences, managing seasonal staff, and driving operational efficiency. The ideal candidate is an experienced hotelier with a passion for service, strong leadership skills, and the ability to operate at the fast pace of a high-profile summer destination.

RESPONSIBILITIES

• Oversee daily operations of the 21-key boutique hotel, including front desk, housekeeping, maintenance, and guest services
• Hire, train, and manage seasonal staff — fostering a culture of professionalism and hospitality
• Ensure exceptional service standards and personalized guest experiences
• Manage budgets, P&L reporting, vendor relations, and supply ordering
• Collaborate with ownership and other departments (restaurant, events, brand) to align operations with broader business goals
• Handle guest issues with grace, discretion, and resolution-driven mindset
• Maintain property condition and ensure readiness for peak-season occupancy

REQUIREMENTS

• 3–5 years experience as a Hotel GM or senior hospitality management role
• Proven ability to manage small teams and boutique-scale operations
• Excellent communication, leadership, and organizational skills
• Tech-savvy with experience in PMS systems
• Flexible, solution-oriented, and calm under pressure
• Strong understanding of seasonal hospitality, especially in high-demand leisure markets
• Willingness to work weekends, holidays, and evenings as required during the season

WHAT YOU GET

• Lead one of the most recognized boutique hotel properties in the Northeast
• Work in a vibrant and fast-paced environment surrounded by art, music, design, and culture
• Competitive seasonal compensation
• On-site housing
• Seasonal bonus potential based on performance

TO APPLY:
Send your resume and a short cover note to careers@thesurflodge.com .

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