Job Description

Job Description:

Boldly Cultivating (youtube.com)

About us

Treasury Wine Estates (TWE) is one of the world's largest wine companies and we are proud of our Treasury America's portfolio of brands that have tremendous heritage, rich quality, and a reputation for excellence across the globe. At TWE we are led everyday by our purpose, Boldly Cultivating. We are boldly cultivating value through our brands, wine, people & environment for enriched & joyful communities.

At TWE we cultivate our teams to be their very best. And in turn, our people push us to make bigger and bolder decisions. Our focus on Boldly Cultivating unites us as a global team and fuels our vision to become the world's most desirable luxury wine company - known for the experiences we create for our consumers, customers, partners, suppliers and our people.

To learn more about our purpose and our renowned portfolio of global brands, click here.

About DAOU

Founded in 2007 by visionary entrepreneurs Georges and Daniel Daou, DAOU Mountain has emerged as one of the most iconic destinations in Paso Robles and a defining leader in American luxury wine. Nestled in the Adelaida District of the coastal Santa Lucia Mountains, the 212-acre estate sits atop a ridgeline of calcareous clay soils, an ideal terroir for Bordeaux varieties, especially Cabernet Sauvignon.

Hailed by legendary winemaker Andre Tchelistcheff as "a jewel of ecological elements," DAOU Mountain continues to Honor its legacy through world-class viticulture and craftsmanship. Renowned not only for its exceptional wines but also for its unparalleled hospitality experience. We reflect a deep commitment to excellence, innovation, and the belief that wine is ultimately about connection and joy.

About the role

We are currently recruiting for a Full Time Hospitality Support Associate at DAOU with a background in customer service, a good eye for detail, and truly enjoys fostering a wonderful experience for every guest that visits the property. As a Hospitality Support Associate, you will be the main point of contact for our guests, so a polite, friendly, and energetic demeanor is a must.

Responsibilities

* Set-up and host wine tastings and tours for guests
* Sell wine, merchandise and wine clubs to meet or exceed monthly sales targets
* Collaborate with co-workers to provide a superior guest experience
* Provide service and hospitality that exceeds our competitors and our guest's expectations
* Stay current on DAOU wines and customer offerings
* Be engaged and active in local wine industry community - know our market
* Be informed on local hospitality offerings and make recommendations to guests
* Participate in TWE training programs
* Strive for WISE triple score sales and service results
* Open, close and operate cash registers
* Assist in events, private dinners and various site activities
* Assist Wine Inventory and Merchandise Dept. with restocking, inventory and floor upkeep
* Follow site policies and procedures including but not limited to: Opening and closing, inventory of merchandise and wine, etc.
* Act as a backup for other Hospitality Sales Associates who are conducting tastings and tours

About you

* Must be 21 years of age
* Exemplary customer service skills
* Passionate about wine
* Sales and conversion via hospitality and knowledge
* Strong presentation skills with the ability to relay their knowledge of wines and wine production
* Dynamic communication skills & positive attitude
* Must have a clean professional appearance and excel in intercommunications and interactions
* Ability to start a project and carry through to successful implementation
* Knowledge of food and wine, the wine industry, Sonoma, Napa and Bay Area restaurants
* This position must work weekends (Friday, Saturday and Sunday), some holidays and evenings
* Must be able to lift 50 lbs. (a case of wine)

Why you'll love it here

* Our culture is built on bringing our whole selves, being courageous and delivering together - it's our DNA and the heart of who we are at TWE.
* We prioritise your growth with access to global career opportunities and structured programs designed to support your health, wellbeing and career development.
* Enjoy the world's most desirable wines through our generous employee product allowance
* Competitive benefits package including Medical, Dental, and Vision, Paid Time Off (vacation, sick time, and holidays), 401K with company match, and much more!
* Plus, you'll get an extra day off each year with your "TWEforME Day" - a day to spend however you choose!

We offer a range of great benefits such as flexibility, rewards and discounts and health and wellbeing initiatives. To find out more, click here.

It takes all varietals!

At TWE, we proudly celebrate diversity and are committed to being an equal opportunity employer. Our goal is to build a workforce that reflects the diversity of the consumers who enjoy our products.

All qualified applicants will be considered for employment regardless of age, race, color, religion, sexual orientation, gender identity, national origin, or disability. If you require any assistance to be included in our process, please contact recruitment@tweglobal.com, quoting the job title and reference number.

Pay Transparency Disclosure: The base pay offered for this position is $16.50 to $17.00 per hour and other benefits. These figures represent what we reasonably expect to pay for this position, but the actual compensation offered will depend upon numerous job-related factors, including but not limited to candidate qualifications, skills, experience, education, location, and alignment with market data. Our expectation is that the incumbent will work out of our Paso Robles, CA location. If the incumbent works out of another location, the wage rate may fall above or below this range. Treasury reserves the right to modify the range in the future.

How to apply

We do move quickly at TWE and continually review applications, so if

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Job Tags

Hourly pay, Full time, Local area, Weekend work, Sunday, Saturday, Afternoon shift,

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