Job Description

Job Description

Job Description

About us:

From innovative menus and striking design to impeccable service and critical attention to detail, at Great Performances, we weave our mission into all we do. This woman-owned business, serving New York City for over four decades, has evolved from a waitress staffing agency to the leading catering, events, and hospitality companies in the greater New York area. We provide food services in an array of celebrated New York City cultural institutions, including Jazz at Lincoln Center, the Brooklyn Museum, Brooklyn Academy of Music, Wave Hill, and the Apollo Theater. We are known for full-service catering and events, corporate workplace dining and amenity programs, and large-scale event and festival production. Great Performances is the nation’s first caterer to own and operate an organic farm, Katchkie Farm, located in Kinderhook, NY. Progressive from the start, we consistently set the pace for industry best practices.

We are seeking highly motivated and talented individuals to join our team and to support our vision, mission, and values through everything they do. If you share our passion and want to make a meaningful impact, we invite you to apply.

Our Vision: Building Community to Better Our World

Our Mission: Unleash Joy through Genuine Hospitality

Our Core Values:

Craftsmanship: developing new menus, designs, and moments to deliver engaging experiences to our clients and guests.

People: creating fair access, opportunity, and advancement for everyone. Our employees are our greatest asset.

Sustainability: upholding and elevating standards for sustainable behaviors that support our planet.

Collaboration: aligning with our clients’, colleagues’, and community’s visions to execute a successful experience.

Doing Good through Food: engaging in action around food access, health and wellness, education, and philanthropy.

Responsibilities include, but are not limited to:

• Employee Management
• Selection, development, and performance management of employees
• Participate in ongoing education for team members, including daily pre-meal meetings
• Directing/assisting staff during service
• Creating and managing employee schedules
• Mediating employee concerns and issues

Operational Management

• Coordinate and manage the entire operation of the venue during scheduled service, including the flow of service, and implementing creative solutions as needed
• Resolving guest issues and concerns with a professional demeanor
• Enforcing service standards as described in the Hospitality/Great Performances Employee Guides
• Maintain open, professional communication with back-of-house staff and partner with culinary management on menu items

Venue Promotions

• Assist Venue Director with promotional activities and operational changes
• Manage logistics for internal catering events
• Assist with rental orders and special event ordering
• Accommodating special requests as per the Venue Director

Education, Knowledge, Skills, and Abilities Requirements:

• Minimum 4-5 years of hospitality management experience
• Combination of practical experience and education
• Knowledge of computers to fulfill management functions, including Word and Excel
• Knowledge of Department of Health guidelines and standards
• Employee management
• Self-disciplined and initiative; leadership ability; pleasant, polite manner, and a neat and clean appearance
• Ability to motivate employees to work as a team to ensure that food and
• Service meets hospitality standards
• Restaurant management experience is a must
• Must be able to handle the pressures of simultaneously coordinating a wide
• Range of activities and recommend appropriate solutions to common restaurant problems.
• Must possess excellent communication and written skills
• Food Handler's Certificate is a plus
• Catering and Concession management experience is a plus

Location: Asia Society Museum

Base salary: $75,000

Job Type: Full-time (Weekends a must)

Benefits: PTO, Medical, Dental, and Vision insurance, Transit, and FSA (Flexible Spending Account)

Must be able to provide valid documentation that you are legally eligible to work in the United States.

Great Performances is an equal opportunity employer. At Great Performances, we employ qualified individuals based solely on ability, training, and experience. Great Performances does not discriminate against any employee or applicant for employment or promotion based on race, national origin, sex, age, disability, veteran status, sexual orientation, gender identity, or any other classification protected by law.

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