We are looking for a full-time front of house admin to join our front desk team. In this role you’ll have the important task of being the first point of contact with the patients of our practice. You must have previous experience in admin/office work and have a strong focus on customer service . You also must be able to work in a fast-paced environment and demonstrate extraordinary attention to detail. Please ONLY apply if you have experience in an administrative role and have worked in a customer service environment. Prior experience in a medical or related healthcare office with an understanding of efficient scheduling, patient communications, data entry, insurances, and prior authorizations is a plus.
You must be comfortable with talking to strangers both in person and on the phone, as well as a self-starter. Being “organized” and efficient should be a top priority in your life and you must be able to multitask and prioritize projects, while simultaneously meeting deadlines and prioritizing your day. You must be comfortable taking payments, talking about money, and handling customer concerns and questions about cost. PLEASE ONLY APPLY if you can handle conversations about money/cost. We are a private medical practice and the conversation about money with patients cannot be ignored. If you love talking to people, getting to know your customers, making people smile, and contributing to an upbeat and uplifting environment, you are very likely to thrive in this front desk position at Roscoe Physiotherapy!Who We Are:
Roscoe Physiotherapy Co. is a privately owned company that has been in operation for over seven years. We currently have one outpatient PT and fitness location in Hermitage, PA, and one in-patient contract location in Transfer, PA at Edgewood Surgical Hospital, where we are the preferred physical therapy provider for all total joint replacements and spine procedures. We also serve patients at Community Counseling Center and teach aquatic fitness classes at Buhl Park, both in Hermitage.
Roscoe Physiotherapy Co. is a purpose-driven organization that operates from the core values of accountability, altruism, empathy, and leadership, and we’ve built a team of hard-working and committed individuals who are TRULY passionate about making a difference through their work. While most healthcare organizations are cold, corporate, and driven solely by the numbers (rather than what’s actually right for the patient/client), we’ve built a reputation on doing the right thing for people, getting undeniable results, and providing an unforgettable experience for our clients along the way. For this reason, we are looking for team members who want to do so much more than just punch the time clock. We are looking for individuals who are passionate about our mission to change lives and redefine the current landscape of physical therapy, not just locally, but globally, while promoting a lifestyle of health, wellness, positivity, and impact.If you are fed up with the monotonous, soul-sucking, unfulfilling corporate world, or are currently in a role that’s left you feeling “stuck” and like your true potential has been capped, and want to be a key player within an organization that is making a massive impact in the community and the lives of our clients, then we want to hear from you.
This is a full-time position based in our Hermitage clinic. This is an awesome opportunity for someone who:
Responsibilities and Activities:
Skills Required:
Location:
The role is an office based front desk/front of house role at our clinic based in Hermitage, PA.
Compensation & Benefits:
Please apply ONLY if you have at least one year experience in an administrative role (with a strong customer service focus) position preferably in a business-to-consumer environment. You must have a proven track record for working face to face with clients and being able to speak confidently on the phone.
Roscoe Physiotherapy Co. is an equal opportunity employer. All qualified applicants will be considered for employment without regard to race, color, religion, sex, age, pregnancy, national origin, physical or mental disability, genetics, sexual orientation, gender identity, veteran status, or any other legally-protected status.
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