Client Service Consultant Job at Sales Match, Houston, TX

L0U5c01ZSzBKMVJPRDhaMzlnZXhHUzF5cXc9PQ==
  • Sales Match
  • Houston, TX

Job Description

Job Description

Job Description

Job Title: Remote Client Service Consultant

Hourly Pay: $18 - $22/hour

Summary:

We’re looking for a Client Service Consultant to join our remote team and provide friendly, reliable support to our customers. In this role, you’ll be the first point of contact for client questions, offering guidance on products, helping resolve issues, and ensuring each customer feels heard and valued. This is a great opportunity for someone who enjoys problem-solving, values clear communication, and wants to work in a flexible, work-from-home environment. With a supportive team and helpful training materials, you’ll be set up for success and growth in a client-facing role.

Key Responsibilities:

  • Respond promptly to customer inquiries through phone, email, or chat with professionalism and empathy
  • Assist clients with understanding product features, using tools, or resolving common technical issues
  • Accurately process orders, returns, and account updates in a timely manner
  • Maintain well-organized records of all client communications and outcomes in the system
  • Follow up with clients to ensure their concerns are resolved and satisfaction is achieved
  • Collaborate with fellow team members to troubleshoot more complex concerns and escalate issues when needed

Qualifications:

  • Excellent verbal and written communication skills with a calm, helpful tone
  • Strong organizational skills and the ability to manage several client interactions at once
  • Comfortable using online systems, CRM tools, and customer service platforms
  • Previous experience in customer service, client support, or consulting is helpful, but not required
  • Must have a quiet, distraction-free home workspace and a reliable internet connection

Perks & Benefits:

  • 100% remote position with flexible scheduling options

  • Hourly pay between $18 - $22, based on skills and experience

  • Paid training and structured onboarding resources

  • Supportive team culture and frequent virtual check-ins

  • Clear pathways for growth into senior support or client success roles

Job Tags

Hourly pay, Remote work, Flexible hours,

Similar Jobs

Asian American Arts Alliance

Director of Education and Public Engagement (San Marino) Job at Asian American Arts Alliance

 ...Director of Education and Public Engagement Huntington Library, Art Museum, and Botanical Gardens Deadline Rolling Posted Sep 30, 2024 The Huntington Library, Art Museum, and Botanical Gardens Search for the Nadine and Robert A. Skotheim Director of... 

Confidential

Chief Financial Officer (CFO) Job at Confidential

 ...Chief Financial Officer (CFO) About the Company Accomplished provider of diversified outsourced services Industry Outsourcing/Offshoring Type Privately Held About the Role The Company is in search of a Chief Financial Officer (CFO) to play a pivotal... 

Dexian

Creative Lead Designer Job at Dexian

 ...Position - Creative Design Lead Location - Road Mason OH Duration: 04 Months You will bring design strategy all the way to execution, translating business and consumers needs into effective design ideas and packaging. You are a hands-on and meticulous designer... 

Norwegian Cruise Line Holdings Ltd.

Product Owner (Revenue Management System) Job at Norwegian Cruise Line Holdings Ltd.

 ...JOB SUMMARY: The Product Owner (PO) for the Revenue Management System (RMS) is responsible for shaping and delivering integrated solutions...  ...environments CERTIFICATIONS/LICENSES: Certified Scrum Product Owner (CSPO) or similar Agile certification preferred... 

Raising Cane's

General Manager : New Restaurant Opening! Job at Raising Cane's

 ...*\n*Pay is based on location, experience, and qualifications etc. \n*Monthly incentives after training vary and are based on restaurant profitability At Raising Canes Chicken Fingers we serve only the best tasting and most craveable chicken finger meals. Its...