As a Client Concierge at Lindora Briargate, you will play a vital role in providing exceptional customer service to our clients, helping them achieve their health and wellness goals. This part-time position offers an opportunity to work in a dynamic environment where your contributions directly impact client satisfaction and retention.
Key Responsibilities:
- Greet and assist clients upon arrival, ensuring a warm and welcoming atmosphere.
- Schedule appointments and manage client inquiries efficiently via phone and in-person.
- Provide information about services and programs tailored to client needs.
- Maintain accurate client records and follow up on appointments and progress.
- Collaborate with healthcare professionals to ensure seamless service delivery.
- Address client concerns and feedback promptly to enhance their experience.
Required Qualifications and Skills:
- High school diploma or equivalent; additional education in health or wellness is a plus.
- Strong communication and interpersonal skills to engage effectively with clients.
- Excellent organizational skills and attention to detail.
- Proficient in using computer systems and scheduling software.
- Ability to work in a fast-paced environment while maintaining a positive attitude.
Preferred Experience:
- Previous experience in customer service, healthcare, or wellness industries is advantageous.
- Familiarity with health and wellness programs or services is a plus.
Unique Aspects of the Role:
- Work in a supportive team environment focused on client success.
- Opportunity to contribute to a mission-driven organization dedicated to improving lives.
Benefits and Perks:
- Competitive pay rate ranging from $15 to $18 per hour.
- Flexible part-time hours to accommodate work-life balance.
- Opportunities for professional development and growth within the company.
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